Shipping Policy
Effective Date: 05-09-2024
1. Shipping Information
At EezStore, we are committed to ensuring that your orders are processed and shipped as efficiently as possible. Below is an overview of our shipping policies.
2. Shipping Methods and Rates
We offer various shipping options to accommodate your needs. The available shipping methods and rates are as follows:
- Standard Shipping: 5-7 business days
- Expedited Shipping: 2-3 business days
- Overnight Shipping: 1 business day, ₹70
Shipping rates are calculated based on the weight of your order and the shipping destination. You can view the shipping options and rates at checkout.
Note: Free delivery applicable on all orders above 1000₹ excluding heavy items and in some categories.
3. Order Processing Time
Orders are typically processed within [1-2] business days. Please note that processing times may vary during peak seasons or promotional periods.
4. Delivery Time
Delivery times vary based on your chosen shipping method and your location. Estimated delivery times are provided at checkout. Please note that these are estimates and not guaranteed delivery dates.
5. Shipping Restrictions
Currently, we only ship to list of regions or countries. We do not ship to P.O. Boxes or APO/FPO addresses.
6. Tracking Your Order
Once your order has been shipped, you will receive a confirmation email with a tracking number. You can use this tracking number to monitor the status of your shipment on carrier’s website.
7. Shipping Issues
If you encounter any issues with your shipment, such as delays or missing packages, please contact us at support@eezstore.com within 1 days of receiving your shipping confirmation. We will assist you in resolving the issue as quickly as possible.
8. International Shipping
For international orders, additional customs fees, taxes, and import duties may apply. These charges are the responsibility of the recipient and are not included in the shipping costs. Delivery times for international orders may vary depending on customs processing.
9. Shipping Address Changes
If you need to change the shipping address for your order, please contact us as soon as possible. We can only update the shipping address before the order has been processed and shipped.
10. Returns and Exchanges
For information on returns and exchanges, please refer to our Returns and Exchanges Policy page.
11. Contact Us
If you have any questions or concerns about our shipping policy or your order, please contact us at:
EezStore
Email: support@eezstore.com
Phone: 7011639398
Address: Alpha 2, Greater Noida, UP, India